My guests are late, what will happen?

My guests are late, what will happen?

Don’t worry! Your Bnbsitter will wait for your guests up to 30 minutes after the time that you set when you booked the service. The Bnbsitter will be in touch with your guests to confirm their arrival time. If there is no sign of your guests 30 minutes after the set Check-in time, he/she will contact you to notify you and to make a decision.

If their delay had been notified to us enough in advance, we will organize ourselves to postpone the guest’s Check-in time. If we are notified with not enough time by either you or your guests, we will be in contact with them to rearrange their reception. You will not pay a new Check-in service, just the R150 charge for a rearrangement.


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